Warehouse Operative / Operations Assistant - Full Time (Mon-Fri) / Onsite - Smithfield
About our company
We are an Australian local furniture and whitegoods supplier catering for customers' home decoration. Since its establishment in 2006, we have never stopped endeavouring to help customers create a cosy and comfortable living environment with affordable prices. Since us having been in the market for over 10 years, our company leaders understand the importance of getting the appropriate resource, and also the value of empowering their staff.
About the position
Priceworth Furniture is looking for a Warehouse Operative / Operations Assistant to join our team in Smithfield. This is primarily a hands-on, warehouse-based operations role - receiving, picking, packing, labelling and moving stock, and coordinating deliveries and shipping documentation - complemented by administrative support duties such as record-keeping, customer correspondence and scheduling. You will be expected to conduct yourself in ways consistent with our G.I.F.T values of Growth, Integrity, Focus and Teamwork, and reflect well on the company's compliance with policies and procedures.
Warehouse and operations duties (the main focus of this role)
• Assist in coordinating the full warehouse operations, including stock movements, receiving, dispatch and daily workflow
• Pick, pack, label and move stock within the warehouse, ensuring product is accurate and dispatched on time
• Optimise inventory and processes within the warehouse
• Report damage or losses
• Update the system and documentation on stock movements
• Prepare documentation and inventory for audits
• Maintain documents and update compliance records
• Assist with improvement initiatives or projects within operations
• Investigate discrepancies or issues involving deliveries
• Coordinate deliveries and manage shipping documentation
Administration support duties
• Comply and maintain records of business transactions and administrative activities within your assigned area
• Provide exceptional customer service to internal and external parties; assist with customer queries and provide resolution in a timely manner, escalating unresolved actions to your manager
• Ensure accuracy in all documentation including spreadsheets, appointments and bookings as required
• Process data and documentation in an accurate and timely manner, and ensure emails are responded to effectively
• Provide general administration support to the relevant operations team, where required, and collaborate with other teams on assigned projects
• Take inventory and order supplies as needed
• Update logs and order forms
• Analyse operations and forward suggestions for improvement to the Manager
What we are looking for
• Comfortable and willing to work hands-on in a warehouse environment on a day-to-day basis, in addition to some administrative tasks
• Strong focus and commitment to quality, compliance and accuracy requirements
• High level of interpersonal, verbal and communication skills with the ability to communicate at all levels
• Demonstrated reliability in meeting deadlines and commitments, with an ability to set realistic goals, problem-solve and establish work priorities
• Ability to build strong business relationships
• Organised with a continuous improvement mind-set
Why Priceworth Furniture?
Priceworth Furniture has been in the market for over 10 years. We have never stopped endeavouring to help customers create a cosy and comfortable living environment with affordable prices. We are focused on growing and developing a career path for all our employees.
We pride ourselves on our commitment to the highest levels of customer service and seek to recruit those with a professional attitude and similar ethic. We are committed to building an environment where everyone feels appreciated, valued, and able to reach their full potential.
At Priceworth Furniture, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
Benefits
• Employee discount
• Salary packaging