Storage & Logistics
Furnish, stage, and hand over — property ready.
HEQS supplies, installs and stages full property fit-outs for Defence, government and commercial property managers across Australia, and runs end-to-end commercial removalist services: pickup, storage, transit and placement at the new site. From the first site assessment to the final asset register, we operate a documented workflow backed by a national warehousing and distribution network — built to the service levels government tenders expect.
Built for scale
28,000 m²
Combined warehouse floor area
3,500+
Properties furnished to government turnkey standard
98%
On-time furnish & stage rate
Since 2007
Operating nationally
Strategically located across Australia
Our distribution centres in New South Wales, Victoria and Queensland are positioned close to major metro areas and freight corridors, keeping inbound and outbound lead times short.
A local mobilisation team and established carrier and staging partners service Western Australia, including the Perth metro and Rockingham region — keeping turnkey fit-outs and dispatches reliable to every Australian state and territory, including regional and remote addresses.
From request to ready-to-occupy
A documented, repeatable process for furnishing properties at scale — designed to meet the service levels government and defence tenders prescribe.
Assess
On-site visit, dimensional check and full condition report with photos.
Within 24 hours of requestPropose
Proposed Inventory submitted on the prescribed form, room-by-room.
Within 3 business daysSupply
From a documented 12-month Product Range — neutral, modern, mid-tier durable.
By the required dateStage
Unpack, assemble, place; fit linen, fill drawers and cupboards. Property ready for arrival.
By the required dateHandover
Asset Register, warranty pack (Make/Model/Serial) and Test & Tag report delivered electronically.
Within 3 business days of deliveryWhat we handle
Everything a turnkey property needs — supplied, installed, staged and inventoried.
Electrical items
Fridge, washer, dryer, dishwasher, microwave and small appliances supplied, installed and tested. AS/NZS 3820 compliant with two-year parts and labour warranty.
Furniture
Sofas, beds, dining and bedroom furniture — fully assembled and placed for immediate use, in neutral and modern tones.
Homewares
Kitchen, bedroom, bathroom and garden essentials staged ready-to-use — cutlery in drawers, linen on beds, towels in bathrooms.
Real-time inventory visibility
Stock movements tracked through Microsoft Dynamics 365 Business Central. Learn more.
Pick, pack and dispatch
Capacity for 350+ outbound orders per day, with same-day dispatch for orders received before midday.
Metro and regional delivery
National carrier partnerships covering every Australian state and territory, including remote areas.
Pickup, storage, move, place.
Beyond fit-outs, HEQS runs full-cycle removalist services for commercial relocations, office moves and inter-state transit. Same teams, same fleet, same warehouse network.
Pickup
Site survey, pack-down, furniture disassembly and careful loading at your origin site.
Storage
Short-term holding between sites, or long-term storage in our secure NSW, VIC and QLD warehouses.
Transit
Metro or inter-state transport on our fleet and trusted carrier network. Tracked, condition-reported, insured.
Place
Unload, reassemble and place at the new location. Final walkthrough and condition report on completion.
Every relocation includes
Standards & accreditations
Operating to the Australian and international standards Defence and government procurement require.
Electrical safety
All supplied electrical items meet Australian electrical safety requirements.
Test & Tag
Test and tag performed by RTO-certified technicians; reports issued electronically with every fit-out.
Infant furniture (optional)
Cribs and infant furniture meet ACCC mandatory safety and information standards when requested.
Quality management
Documented quality processes audited annually.
Environmental management
Environmental impact tracked and managed across operations. See our Sustainability page for the full programme.
WHS & insurance
Documented WHS procedures; public and product liability cover sized for government and commercial work. Certificates of currency available on request.
Service level commitments
Targets we deliver against on every government and defence property fit-out.
98%
Proposed Inventories submitted within 3 business days
98%
Deliveries completed by the required date
95%
Asset Registers issued within 3 business days
100%
Test & Tag reports issued within 3 business days
Already serving government & non-profit clients
Visit HEQS Government & NDIS
Our dedicated Government & NDIS division has been delivering FF&E for public-sector and non-profit property programs for years. The same team, supply chain and service levels stand behind every Defence and DHA fit-out.
Built for Defence and Government turnkey programs
We respond to property requests, supply from a documented product range, stage every room, and hand over a complete asset register and warranty pack — to the service levels Defence procurement prescribes.
Turnkey delivery experience
Property fit-out from assessment through staging — the occupant arrives to a ready-to-use home.
SLA-driven workflow
Proposed Inventory in 3 days, Asset Register in 3 days, Test & Tag report in 3 days — written into how we operate.
Defence-relevant compliance
AS/NZS 3820 electrical, AS/NZS 3760 Test & Tag, ISO 9001 / 14001, WHS and full liability cover.
Talk to us about your storage and distribution requirements
Whether you're running a Defence or Government tender, joining a DHA panel, or fitting out a new commercial site, our team is ready to help.
Get in touch